First Time Guest at Your Restaurant

One of the most common things I see in independent restaurants is that the servers never ask if I have been to the restaurant before. Should they?

Yes, for many reasons!  First time guest are another opportunity for your restaurant to shine.8272D3A7-6BC6-4B81-9A3E-65A5886DAB7E Typically, first timers want to have a good time and a great meal. They chose your business to visit. Statistics also show they spend more. This also presents opportunities to engage them in your loyalty program or ask for a review. Chances are it will be a good review if your team is functioning well.

Make sure you have the server tell the manager there is a new guest. Touchdown no the tables is always important. Winning new customers is even better.

Author: Core Restaurant Coaching

CORE Restaurant Marketing is a leading restaurant marketing company that helps restaurants improve their revenues by creating effective marketing plans to increase sales and customer traffic. With a focus on attracting customers, optimizing the menu and enhancing the guest experience, we provide solutions to the top concerns of restaurant owners. Our expertise spans all areas of restaurant marketing. We bring value to restaurant owners by conducting a comprehensive marketing analysis, setting goals and providing tools to increase profits.